Terms & Conditions
The Moon Girl website (www.moongirl.sa) is accessible through the internet and mobile devices.
The content, products, and services available on this website are provided subject to these Terms & Conditions, our Privacy Policy, and any additional terms, conditions, policies, or notices that may apply to specific features, services, promotions, offers, or customer support provided through the website. All such terms, conditions, policies, and notices form an integral part of these Terms & Conditions.
By accessing, browsing, registering an account, placing an order, or otherwise using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions without limitation or reservation.
Intellectual Property
Moon Girl grants you a limited, personal, non-transferable, non-assignable, and revocable licence to access and use this website solely for browsing, shopping, and using the services provided by Moon Girl in accordance with these Terms & Conditions.
Commercial use of this website, or use on behalf of any third party, is strictly prohibited unless prior written permission has been obtained from Moon Girl. Any breach of these Terms & Conditions may result in the immediate termination of this licence without prior notice.
All copyrights, trademarks, trade names, logos, website designs, product images, graphics, text, videos, software, and all other intellectual property displayed on this website are the exclusive property of Moon Girl and/or their respective owners. They are protected under the laws of the Kingdom of Saudi Arabia and applicable international intellectual property laws.
You may access, view, download, and print materials from this website solely for your personal, non-commercial use, provided that you do not modify the content or make it available to any third party for commercial purposes.
Your use of this website does not grant you any ownership or intellectual property rights in the website or its content.
Except as expressly permitted by Moon Girl, you may not copy, reproduce, distribute, publish, modify, transmit, sell, or otherwise exploit any content from this website without our prior written consent.
Moon Girl is the owner or authorised licensee of all intellectual property displayed on this website, including the domain name www.moongirl.sa.
Third-Party Content
Moon Girl may provide links to third-party websites or content for your convenience.
Moon Girl does not control, monitor, or endorse any third-party websites or content and makes no representation regarding their accuracy, completeness, or reliability.
The inclusion of any third-party links does not imply any affiliation, partnership, or endorsement by Moon Girl.
Your use of any third-party website or content is entirely at your own risk. Moon Girl shall not be responsible for any loss, damage, or liability arising from your use of third-party websites, products, services, advertisements, or information.
Privacy
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
By using this website, you acknowledge that your personal information will be processed in accordance with our Privacy Policy and applicable laws and regulations of the Kingdom of Saudi Arabia.
Terms of Sale
1. Eligibility
The purchase of products through the Moon Girl website is available only to persons who are legally capable of entering into binding contracts under the laws of the Kingdom of Saudi Arabia.
To place an order through the website, you must provide accurate and complete information, including your full name, valid mobile number, email address, billing and delivery address, payment details, and any other information required to process your order. You confirm that all information provided is true, accurate, and up to date.
Products purchased through the Moon Girl website are intended for personal use or as gifts only. They may not be purchased for resale or any commercial purpose. Moon Girl reserves the right to limit the quantity of products purchased by any customer, account, or delivery address.
By placing an order, you authorise Moon Girl and its authorised payment service providers to verify your payment information and take any reasonable steps necessary to validate your identity, process your payment, and prevent fraudulent transactions.
For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
2. Ordering Products
Products available on the Moon Girl website are intended for personal use or as gifts only. They may not be purchased for resale or any commercial purpose.
Product images displayed on the website are for illustrative purposes only. While we make every effort to accurately display our products, actual colours may vary slightly due to lighting, photography, screen settings, or device display.
All products displayed on the website are subject to availability. If a product becomes unavailable after an order has been placed, Moon Girl will notify you as soon as reasonably possible and refund any payment received for the unavailable product.
All orders are subject to acceptance by Moon Girl. We reserve the right to refuse or cancel any order due to product unavailability, pricing or product information errors, payment authorization failure, delivery restrictions, quality control concerns, or any other reasonable cause.
After placing your order, you will receive an email confirming that we have received your order. This confirmation does not mean that your order has been accepted.
Your order will be accepted once it has been processed and dispatched by Moon Girl. At that time, a sales contract is concluded between you and Moon Girl under the laws of the Kingdom of Saudi Arabia.
While we make every effort to ensure that product descriptions, images, and prices are accurate, errors may occasionally occur. Moon Girl reserves the right to cancel any order affected by such errors and issue a full refund where applicable.
By completing your purchase, you agree to pay the total amount shown at checkout, including applicable taxes, delivery charges, and any other fees.
3. Prices and Payment Policy
All prices displayed on the Moon Girl website are in Saudi Riyals (SAR) and include Value Added Tax (VAT), where applicable under the laws of the Kingdom of Saudi Arabia.
Any change in the applicable VAT rate will automatically be reflected in the prices displayed on the website.
VAT Registration Number: [Insert VAT Number]
All payments made through the website are subject to verification and authorisation by the relevant payment provider. If payment authorisation is declined, Moon Girl shall not be responsible for any delay or failure to process your order.
The payment details provided by you must be accurate and belong to you or be used with the permission of the authorised cardholder or account holder.
Moon Girl does not store your payment card details. Payments are processed securely through authorised payment service providers.
By confirming your order, you authorise Moon Girl to charge the total amount payable for your purchase, including the product price, applicable taxes, delivery charges, and any other charges displayed at checkout.
4. Delivery
Moon Girl delivers products within the Kingdom of Saudi Arabia and to selected international destinations where available.
Estimated delivery times may vary depending on the delivery location, courier operations, customs procedures, public holidays, or circumstances beyond our reasonable control.
Delivery charges, where applicable, will be displayed separately during the checkout process before payment is completed.
If no one is available to receive the order, the courier may arrange another delivery attempt or contact you to arrange an alternative delivery time. Additional delivery charges may apply if delivery cannot be completed due to incorrect customer information or repeated unsuccessful delivery attempts.
Orders are delivered on the courier's working days, excluding official public holidays where applicable.
Customers are responsible for any customs duties, taxes, or import charges imposed by the destination country, unless otherwise stated.