Privacy Policy
1. Information We Collect
Moon Girl may collect the following information when you use our website or services:
- Personal information such as your name, email address, mobile number, billing address, and delivery address.
- Payment information required to process your order. Payment card details are processed securely through authorised payment service providers and are not stored by Moon Girl.
- Order information, including products purchased, order history, and transaction details.
- Account information, such as your login credentials and preferences when you create an account.
- • Marketing preferences, including your consent to receive promotional emails, SMS, or WhatsApp messages.
- Technical information, including your IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information
Moon Girl uses your personal information to:
- Process and deliver your orders.
- Process payments and prevent fraudulent transactions.
- Provide customer support and respond to your enquiries.
- Communicate with you regarding your orders, products, services, and promotional offers where permitted by law.
- Improve our website, products, and customer experience.
- Comply with applicable legal and regulatory requirements in the Kingdom of Saudi Arabia.
3. Sharing of Information
Moon Girl does not sell, rent, or trade your personal information to third parties.
Your personal information may be shared with trusted third-party service providers only where necessary to:
- Process payments.
- Deliver your orders.
- Provide website hosting and technical support.
- Provide marketing, analytics, and communication services on our behalf.
- Comply with legal or regulatory obligations.
- Protect the rights, property, or safety of Moon Girl, our customers, or others.
All third-party service providers are required to protect your personal information and use it only for the services they provide on our behalf.
4. Data Security
Moon Girl takes reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, Moon Girl cannot guarantee the absolute security of your personal information.
5. Data Retention
Moon Girl retains your personal information only for as long as necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, and enforce our policies.
When your personal information is no longer required, it will be securely deleted or anonymised in accordance with applicable laws and regulations.
6. Your Rights
Subject to the applicable laws of the Kingdom of Saudi Arabia, you may request to:
- Access your personal information.
- Correct or update inaccurate personal information.
- Request the deletion of your personal information where permitted by law.
- Withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy.
7. Cookies
Moon Girl uses cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, and enhance our services.
You may choose to disable cookies through your browser settings. However, doing so may affect the functionality and performance of certain features of the website.
8. Changes to this Privacy Policy
Moon Girl reserves the right to amend this Privacy Policy at any time. Any changes will become effective upon publication on the website.
Your continued use of the website following any changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how Moon Girl collects, uses, or protects your personal information, please contact us:
Moon Girl
Website: www.moongirl.sa
Email: info@moongirl.sa
Customer Service: +966XXXXXXXXX